Welcome to Ithaga Highlands Coffee
By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, customers, and users of our platform.
1. General
Ithaga Highlands Coffee is committed to offering ethically sourced, specialty-grade coffee rooted in quality, transparency, and empowerment. Our products are available for personal and commercial use in accordance with applicable laws.
2. Orders & Payments
All prices are listed in USD (or local currency where applicable). Orders are confirmed only upon receipt of full payment. We reserve the right to refuse or cancel any order at our discretion.
3. Shipping
We ship locally and internationally. Shipping times and fees may vary based on your location. Ithaga Highlands Coffee is not responsible for delays caused by external courier services or customs.
4. Intellectual Property
All content on this website—including logos, images, texts, and videos—is the property of Ithaga Highlands Coffee and may not be reproduced or used without written consent.
5. Ethical Trade
As part of our commitment to sustainability and empowerment, we work with women-led teams and like-minded farmers. By purchasing from us, you support fair trade and social impact initiatives.
6. Limitation of Liability
While we strive for accuracy and quality, Ithaga Highlands Coffee will not be liable for any damages arising from the use or misuse of our products or services.
7. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the site implies acceptance of the revised terms.